www.sungraphix.com General Informat ion Submit orders to: orders@sungraphix.com Submit art to: art@sungraphix.com ART AND REQUIREMENTS FILE FORMATS: PDF files are to be set for “Press Quality” or “High Quality Print”with all fonts embedded or converted to outlines. The acceptable file formats include .ai, .ps, .eps, .psd, .tiff, and .pdf. All images should be at a resolution of at least 300 dpi at actual print size. Packaged files including the fonts and images from InDesign may also be accepted. FONTS: All fonts should be converted to outlines, embedded, or submitted with the artwork. Fonts that are not converted to outlines, embedded, or submitted with the art will be replaced with fonts from our in-stock library. If file alteration is necessary, all fonts must be submitted with the artwork STAMPING: Foil decorating or embossing File Formats: Vector art created in Adobe® Illustrator® (.ai, .pdf, .eps) is preferred. All elements of the artwork should be solid black. Raster (.psd, .tiff ) artwork may be accepted with a resolution of at least 900–1200 dpi at actual stamping size and must be solid black. Submit art to: art@sungraphix.com ORDERING POLICIES & REQUIREMENTS ACKNOWLEDGEMENTS • Confirmation of receipt for your order will be sent within 24 hours. • We are not responsible for orders not received. CANCELLATION CHARGES All order cancellation requests must be made in writing. Orders will be subject to all costs incurred to date and a cancellation charge of $50.00 (X). COMMUNICATION Confirming Orders: All correspondence to the factory confirming orders must be clearly marked as “Confirmation.” The factory will not be responsible for duplication of orders. Complaints: Must be made within 10 days after receipt of shipment. COPY CHANGE Change of copy or logo: Add $80.00 (G) per change. Stamping dies are additional at $56.25 (G) per copy. 31
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