TERMS & POLICIES ORDERS & INQUIRIES TOLL FREE 800.458.7300 | FAX 800.825.8284 | VISIT OUR WEB SITE AT www.arifkin.com 43 TERMS Net 10 Days | F.O.B. Shipping Point Additional charges may apply for split shipment requests. POLICIES All prices and specifications in this catalog are subject to change without notice. All orders are subject to the approval of Rifkin and are not binding until accepted by Rifkin. Rifkin reserves the right to refuse any order at any time. All orders are subject to availability of materials and component parts and Rifkin shall not be liable for inability to ship any order(s) due to material or parts shortages. RIFKIN BAG PRODUCTS Custom Manufactured Bags. Bag prices are “each”, unless otherwise specified. To qualify for quantity pricing, bags must be identical in material and color and they must have identical imprinting or embroidery. Styles may not be combined for quantity pricing. For multiple colors, color assortment charges may apply. Every effort will be made to ship the exact quantity of a printed order. Standard industry practice for printed products, however, provides a manufacturing allowance of +/- 3% of the quantity ordered. It is our policy to ship and invoice all finished products to the customer. Stock Bags ~ Shown on pages 22 and 23. We maintain an inventory of only those specific styles, sizes, fabrics and colors listed. All other bags are custom-manufactured to order and may not be returned. A 15% re-stocking charge applies for returned stock bags. RIFKIN CASH MANAGEMENT PRODUCTS Includes all non-bag products. You must be completely satisfied with the items purchased, or we will exchange the item, refund the purchase price or credit your account, as you wish. This policy applies provided the merchandise is returned within 30 days of receipt in re-sale condition. A re-stocking charge may apply. Please note that any merchandise made to special order, and those items which are printed or engraved to your specifications are exempt from this guarantee. RETURN POLICY Applies to stock bags and non-bag products. If you need to return an item, please contact our representative in your area TO OUR CUSTOMERS In 1892, when our family established A. Rifkin Company, they adopted a sound philosophy: To provide good service and a quality product at a fair price. These precepts have continued as our guidelines through the years and remain so today. We appreciate the confidence in us expressed by the more than 30,000 banks, industrial concerns and other businesses who use our specialized custom-made products. Our company is dedicated to serving their needs … and we welcome every opportunity to do so. We’re proud to offer a most experienced and knowledgeable customer service staff. They are available to answer questions, to help you place your orders, or to refer you to our specially trained sales representative in your area. Paul D. Lantz, Chief Operating Officer Darcy Lantz Buck President “Rifkin”, “Arco ID”, “Come-Back Bag”, “Keyless Security”, “Arcoduck”, “Arco 600”, “ArcoTrack”, and "CashTrack" are trademarks of A. Rifkin Co. “A. Rifkin Co.”, “Arcolock-7”, “Rifkin Safety Sac”, “Trans-Sac” and “Nylotop” are registered trademarks of A. Rifkin Co. “Cordura Plus”, “Nomex” and “Zytel” are registered trademark of DuPont Corp.; “Tensabarrier” is a registered trademark of Tensator Group Ltd.; “BigBell™” is a trademark of Inclusion Solutions. TERMS & POLICIES or our Customer Service Department at 800-458-7300 for assistance. Return merchandise should be shipped to: A. Rifkin Co., 1400 Sans Souci Parkway Wilkes-Barre, PA 18706 A re-stocking charge may apply. RETURN AUTHORIZATION REQUIRED. NEW ACCOUNTS We will approve and process immediately all orders from banks and customers with a satisfactory credit rating from D&B. We require payment by credit card or check prior to processing orders from all other customers. If you are not listed in D&B or wish to establish an open account with our company, please contact Customer Service at 800-458-7300 to request a credit application. OUR GUARANTEE We are dedicated to providing you, our customers, with high quality products. We guarantee that the materials and workmanship used for each of our products will be of excellent quality and free of manufacturing defects. ORDER VERIFICATION To offer the best service in the industry, A. Rifkin Co. maintains extensive files on each of our customers. All orders are checked very carefully against master records and compared with previous orders to help ensure that you get what you need. REPAIR SERVICE We offer a repair service for our security bags which contain an Arcolock-7® or Keyless Security™ closure. Bags are evaluated when we receive them to determine the cost of repair. Please note that our minimum repair charge is $35 and if the cost exceeds half the price of a replacement bag, the bag does not qualify for repair service. In these cases, you will be notified by Customer Service regarding your options. Please contact our Customer Service Department for information about how to obtain a repair estimate. Freight charges are the responsibility of the customer. ORDERS & INQUIRIES TOLL FREE 800.458.7300 | FAX 800.825.8284 | VISIT OUR WEB SITE AT www.arifkin.com
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