68 • JANUARY 2026 • PPAI SPONSORED CONTENT The Full-Service Store Solution That Works the Way Distributors Work Single Serve Merch blends tech automation, fulfillment, finance, curated product selection and customer support so distributors can sell more, without getting buried in operations. MOST ONLINE STORE platforms hand distributors a set of tools and expect them to manage the rest. Single Serve Merch was built on the opposite philosophy: eliminate operational friction so salespeople can focus on landing accounts. “Distributors want simplicity and support,” says founder Todd Richheimer, a 30-year veteran in decorated apparel. “We always hear the same thing: The platform is intuitive, fast to build stores and takes work off their plate.” The Fastest Way to Curate Store-Ready Collections Distributors spend hours hunting through supplier sites to find apparel and hard goods for a client’s store or onboarding program. SinglePick changes everything. Built into the platform, SinglePick is a guided product-selection tool that lets distributors curate a client-ready assortment in minutes. The result? A perfectly balanced, margin-friendly product mix, along with faster approvals and fewer revisions. “SinglePick removes the paralysis of choice,” Richheimer says. “Distributors can present a strategic collection to clients, without spending a day building it. Plus, the client finalizes their products and colors!” The Platform Handles the Back-End for You Distributor sales reps wrestle with finance and tax compliance work for online stores. Single Serve Merch removes that burden by acting as a marketplace facilitator. “We bring all funds into our Stripe ecosystem, apply them automatically to each client’s costs, and remove individual credit-card payments for services and hosting,” Richheimer says. “It’s a win for distributor finance teams.” Robust order-level reporting rounds it out with visibility into costs, charges and profit. “There’s complete transparency,” Richheimer says. “You always know where your money is.” A Service Model That Goes Beyond SaaS “Instead of being a SaaS firm, we’re a service-as-software company,” he says. “We act as a long-term partner, not a vendor.” That includes white-label customer service, an automated help desk, customer onboarding and optional store builds handled by the Single Serve Merch team for a nominal fee. “Instead of salespeople managing dozens of stores, we handle the support so they can focus on growth,” Richheimer says. Controlled Production for Consistency and Quality Unlike many POD platforms that rely on a patchwork of decorators, Single Serve Merch produces all branded products in one controlled facility. Benefits include: • Consistent decoration quality • Clean, branded packaging delivering a top experience to the recipient • Faster refinement and QC control “We’re obsessed with consistency,” Richheimer says. “Everything leaves our facility the right way, or it’s on us.” Powerful POD and Automated Gifting Single Serve Merch serves up a wide range of POD products, including apparel, hard goods, food, plants, office goods, and more. A new gift collection feature streamlines onboarding and employee recognition. “We automate bringing client data into our system,” Richheimer says. “Employees get a curated landing page with a set of product choices with potential requirements to fulfill uniform programs properly. It’s personal, efficient and eliminates waste.” Experience the Difference “We’re service- and relationship-driven,” Richheimer says. One example? A distributor needed a 500-person gift program on short notice. “We built the collection in a day using SinglePick, launched the landing page, and orders came in,” Richheimer says. That blend of speed, service and curation is what distributors experience on Single Serve Merch. See why more distributors are shifting to a platform that puts service, automation and simplicity at the center of every store. Build a free test store and try SinglePick at SingleServeMerch.com.
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